Tokeny Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Public Website (tokeny.com) Operational

90 days ago

99.82 % uptime

Today

Documentation Operational

90 days ago

99.99 % uptime

Today

T-REX Factory Operational

90 days ago

99.99 % uptime

Today

T-REX Factory API Operational

90 days ago

100.0 % uptime

Today

T-REX Factory Front-End Operational

90 days ago

99.99 % uptime

Today

T-REX Operational

90 days ago

100.0 % uptime

Today

T-REX API Operational

90 days ago

100.0 % uptime

Today

T-REX Servicing Operational

90 days ago

100.0 % uptime

Today

T-REX Servicing API Operational

90 days ago

100.0 % uptime

Today

T-REX Servicing Investor Operational

90 days ago

100.0 % uptime

Today

T-REX Servicing Issuer Operational

90 days ago

100.0 % uptime

Today

Qualification Operational

90 days ago

100.0 % uptime

Today

Qualification API Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

Deployment of release 1.42

Completed - The scheduled maintenance has been completed.
Nov 20, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 08:00 UTC

Scheduled - We will be undergoing scheduled maintenance during this time.
The access of our services could be disturbed during this maintenance.
We are sorry for the inconvenience.
Nov 19, 13:31 UTC

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

Important Update: Temporary Display Issue on Your Portals

Completed - The scheduled maintenance has been completed.
Nov 13, 18:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 08:00 UTC

Scheduled - Dear Customers,

We’re reaching out to inform you of an issue we’re currently addressing, which may cause some data on your portal to display inaccurately.

The Issue
We encountered challenges with transaction blocks reorganization on Polygon, which led to inconsistencies between blockchain transactions and our database. The Polygon PoS network has a unique mechanism for block production, where block reorganizations (reorgs) happen more frequently and with greater depth compared to other blockchains. Reorgs mean that previously confirmed transactions can be reversed and removed from the blockchain. While other blockchains typically experience shallow, single-block reorgs, Polygon regularly has reorgs that go 10 or more blocks deep, impacting older transactions. This design flaw can sometimes cause significant transaction reversals.

Impact on Your Portal
There might be discrepancies between our platform and blockchain data.

Our Solution
To address this issue, we will implement code enhancements to notify us immediately of any future data inconsistencies and introduce additional validation steps before displaying data on our portals.

Maintenance Duration
We will begin re-scanning the blockchain tomorrow at 9 a.m. CET. The process will take approximately 10 hours, during which the platform may experience delays in displaying new transactions. However, all existing data will remain accessible and accurate.

We apologize for any inconvenience and appreciate your patience as we work to enhance the reliability of your portal. If you have any questions or need assistance, please don’t hesitate to reach out.

Best regards,
The Tokeny Team
Nov 12, 19:46 UTC

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

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